Welcome to the Candy Burst Help Center!

Your one-stop destination for quick answers, step-by-step guides, and expert support. Whether you’re a new player or a VIP member, we’re here to make your gaming experience as sweet as possible!

Frequently Asked Questions (FAQ)

1. How do I create an account?

Simply click “Sign Up” on our homepage, enter your details, and verify your email. It takes less than 2 minutes!

2. What is RTP, and how does it work in your games?

RTP (Return to Player) is the percentage of wagered money a game pays back over time. Our games feature high RTP rates (96%+), ensuring fair and transparent gameplay.

3. How do I claim free spins?

Check the “Promotions” tab for active offers. Click “Claim” and follow the instructions—no codes needed!

4. Is my personal information safe with Candy Burst?

Absolutely! We use bank-level encryption and comply with international data protection laws.

5. How can I become a VIP member?

Play regularly and watch for exclusive invitations in your account. VIPs enjoy personalized bonuses and faster withdrawals.

Step-by-Step Guides

Resetting Your Password

1. Click “Forgot Password?” on the login page
2. Enter your registered email
3. Follow the link in your inbox to create a new password

Depositing Funds

1. Go to “My Account” > “Wallet”
2. Select your preferred payment method
3. Enter amount and confirm – funds appear instantly!

Need More Help?

• Email Support: [email protected] (Response within 24 hours)
• Community Forums: Connect with fellow candy crushers for tips and tricks
• Video Tutorials: Watch bite-sized guides on game features

“I solved my withdrawal issue in minutes thanks to the clear instructions!” - Jamie, Level 42 Player

We update our help center monthly to keep everything fresh and accurate. Still stuck? Our team is always here with sweet solutions!